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Privacy Policy

Last updated: January 2026

1. Privacy at a Glance

General Information

The following notices provide a simple overview of what happens to your personal data when you visit this website. Personal data is any data that can be used to personally identify you.

Data Collection on This Website

Who is responsible for data collection on this website?

The data processing on this website is carried out by the website operator. You can find the operator's contact details in the imprint of this website.

How do we collect your data?

Your data is collected in part by you providing it to us. This may be data that you enter during registration or when purchasing a subscription.

Other data is automatically collected or collected with your consent when you visit the website by our IT systems. This is primarily technical data (e.g., internet browser, operating system, or time of page access).

What do we use your data for?

Some of the data is collected to ensure error-free provision of the website. Other data may be used to analyze your user behavior. Additional data is needed for processing payments and providing our services.

What rights do you have regarding your data?

You have the right at any time to obtain free information about the origin, recipient, and purpose of your stored personal data. You also have the right to request correction or deletion of this data. For this purpose and for further questions about data protection, you can contact us at any time.

2. Data Controller

Real-Soft Informatik GmbH
Kaiserstraße 39
60329 Frankfurt am Main
Deutschland

Telefon: +49 176 51927111
E-Mail: [email protected]

The data controller is the natural or legal person who alone or jointly with others determines the purposes and means of processing personal data.

3. Data Collection on This Website

Cookies

Our websites use so-called "cookies". Cookies are small data packets that do not cause any damage to your device. They are either stored temporarily for the duration of a session (session cookies) or permanently (persistent cookies) on your device.

You can set your browser to inform you about the setting of cookies and only allow cookies in individual cases, exclude the acceptance of cookies for certain cases or in general, and activate the automatic deletion of cookies when closing the browser.

Server Log Files

The provider of the pages automatically collects and stores information in so-called server log files, which your browser automatically transmits to us. These are:

  • Browser type and browser version
  • Operating system used
  • Referrer URL
  • Hostname of the accessing computer
  • Time of the server request
  • IP address

This data is not merged with other data sources.

Contact Form and Email Contact

If you send us inquiries via the contact form or email, your details including the contact data you provided will be stored by us for the purpose of processing the inquiry and in case of follow-up questions.

Registration on This Website

You can register on this website to use additional features. We only use the data entered for the purpose of the respective offer or service for which you have registered.

The mandatory information requested during registration must be provided in full. Otherwise, we will reject the registration.

4. Payment Processing

Stripe

We use the payment service provider Stripe for processing payments. The provider is Stripe Payments Europe, Ltd., 1 Grand Canal Street Lower, Grand Canal Dock, Dublin, Ireland.

When making a payment, your payment data (e.g., credit card number, expiration date) is transmitted to Stripe. This data is used exclusively for payment processing.

Data transmission is encrypted. For more information about data processing by Stripe, please refer to Stripe's privacy policy: https://stripe.com/de/privacy

The use of Stripe is in the interest of secure and convenient payment processing (Art. 6 (1) (f) GDPR).

5. Hosting

Cloudflare

We use Cloudflare as a Content Delivery Network (CDN) and to protect our website. The provider is Cloudflare Inc., 101 Townsend St, San Francisco, CA 94107, USA.

Cloudflare offers a globally distributed Content Delivery Network with DNS. Technically, the information transfer between your browser and our website is routed through Cloudflare's network.

For more information, please refer to Cloudflare's privacy policy: https://www.cloudflare.com/de-de/privacypolicy/

6. Your Rights

You have the following rights regarding your personal data:

  • Right of access: You can request information about your personal data processed by us.
  • Right to rectification: You can request the correction of inaccurate or incomplete data.
  • Right to erasure: You can request the deletion of your data.
  • Right to restriction of processing: You can request the restriction of processing of your data.
  • Right to data portability: You can request to receive your data in a structured, commonly used, and machine-readable format.
  • Right to object: You can object to the processing of your data.
  • Right to withdraw consent: You can withdraw any consent given at any time.

To exercise your rights, please contact: [email protected]

Right to lodge a complaint with a supervisory authority

You have the right to lodge a complaint with a data protection supervisory authority about the processing of your personal data.

7. Data Security

We use the widespread SSL (Secure Socket Layer) method in conjunction with the highest level of encryption supported by your browser during website visits.

We employ appropriate technical and organizational security measures to protect your data against accidental or intentional manipulation, partial or complete loss, destruction, or against unauthorized access by third parties.

8. Changes to This Privacy Policy

We reserve the right to adapt this privacy policy so that it always complies with current legal requirements or to implement changes to our services in the privacy policy. The new privacy policy will then apply to your next visit.

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